Glossary

Agentic AI

Agentic AI describes software that decides for itself which steps to take towards a goal, rather than executing a sequence written out in advance.

Short answer

What is agentic ai?

Agentic AI describes software that decides for itself which steps to take towards a goal, rather than executing a sequence written out in advance.

Explained two ways

Plain and technical

In plain terms

Ordinary automation follows a script somebody wrote. An agent works out what to do next based on what it has found so far, which means it can handle situations nobody thought about when the software was written.

Technically

In infrastructure operations, an agentic system resolves a goal into a sequence of queries and actions chosen at run time. The properties that determine whether it is usable in production are grounding (answering from live environment data rather than model recall), and legibility, meaning the reasoning is presented as a verifiable execution trace rather than as a bare conclusion.

Example

What it looks like in practice

Asked why a service is restarting, an agent checks the workload configuration, its recent events, its memory usage against its limit, and the deployments in that window, then reports that the memory limit is below observed peak usage, showing each query it ran.
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See these concepts in a running system

A 30-minute walkthrough against your own infrastructure rather than a slide about the theory.