Communication

DevOpsArk + Slack

Incidents, approvals and ArkChat where you work

Vendor: Salesforce

Short answer

What does the DevOpsArk Slack integration do?

The DevOpsArk Slack integration delivers correlated incidents, deployment approvals and ArkChat answers into Slack channels, so operational work happens where the team already is.

Capabilities

What the Slack integration provides

  • Deliver correlated incidents (not individual alerts) to the owning team channel.
  • Approve or reject deployments, releases and agent plans from a thread.
  • Ask ArkChat about your infrastructure without leaving Slack.
  • Open an incident channel automatically with context already posted.
  • Post release notes and deployment outcomes to a channel.
Access

Exactly what is read, and what can be written

Read and write are separate grants. Nothing in the write column happens unless you explicitly allow it.

Read
  • Channel membership for routing
  • Message interactions on DevOpsArk messages
Write, only if granted
  • Incident, alert and deployment messages
  • Approval prompts and their outcomes
  • ArkChat replies
Setup

Connecting Slack

  1. 1
    Install the app

    Add the DevOpsArk Slack app to your workspace.

  2. 2
    Map channels

    Route each team incidents to its channel using the ownership model.

  3. 3
    Enable approvals

    Choose which approval types can be actioned from Slack.

FAQ

Slack integration: frequently asked questions

Connect Slack and see your own data

Read-only connection takes minutes. Most demos start with the customer estate rather than a sample one.